Privacy Policy

Shop Rogue City operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a streamlined and secure shopping experience.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control in relation to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.


Personal Information We Collect or Process

“Personal information” refers to information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified information.

Depending on how you interact with our store, we may collect:

  • Contact Details: Name, billing address, shipping address, phone number, and order details.
  • Financial Information: Payment card details, transaction data, and payment confirmations.
  • Account Information: Username, password, preferences, and settings.
  • Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: Information you provide when contacting us through our Contact option.
  • Device Information: IP address, browser type, device information, and network connection.
  • Usage Information: Information about how you browse, navigate, and interact with our Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you when placing an order or contacting us.
  • Automatically through cookies and similar technologies.
  • Service providers that assist with store operations.
  • Partners or third parties that support our Services.

How We Use Your Personal Information

1. Provide, Tailor, and Improve Services
To process orders, complete payments, manage accounts, arrange shipping, handle returns, and improve your overall shopping experience.

2. Marketing and Advertising
To share promotions, product updates, and relevant offers where permitted.

3. Security and Fraud Prevention
To identify, investigate, and help prevent unauthorized, fraudulent, or illegal activity.

4. Communication
To respond to inquiries, provide order assistance, and maintain customer support.

5. Legal Compliance
To comply with applicable laws, regulations, legal processes, and other obligations.


How We Disclose Personal Information

We may share your information:

  • With marketing partners when applicable.
  • When you provide consent or request that we do so.
  • With affiliated businesses during normal business operations.
  • During mergers, restructuring, financing, or business transfers.
  • Where required to comply with legal obligations.

Relationship With Shopify

Our Services are hosted by Shopify. Information submitted through our store may be shared with Shopify and relevant third-party providers where necessary to operate, secure, and improve the Services.

For more information, please refer to Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.


Third-Party Websites

Our Services may contain links to third-party websites. Shop Rogue City is not responsible for the privacy practices, content, or security of those third-party websites.


Children’s Data

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from minors.


Security and Data Retention

We use reasonable safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request deletion
  • Request corrections
  • Request data portability
  • Manage communication preferences

You may exercise these rights through the Contact option available on our store.


Complaints

If you have concerns about how your personal information is collected, used, or handled, please contact us through the Contact option on our website.


International Transfers

Your information may be transferred to, stored, or processed in countries outside your country of residence where our service providers or partners operate.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date where appropriate.


Contact

For questions regarding this Privacy Policy or your data rights, please use the Contact option available on the Shop Rogue City website.